Orders, Returns and Liability

Order for Export

Quotes on orders for export include shipping, special packaging, and documentation at a customer’s request. Please call us for quotes. All shipments for export are subject to prepayment in British Pounds Sterling (£).

Damaged Freight

All merchandise is sent Ex Works. The freight carrier is responsible for complete and safe delivery of your merchandise. It is your responsibility to inspect the merchandise when it is delivered. If the freight carrier fails to deliver your merchandise in good condition, it is your responsibility to contact us so that we can file a claim with the carrier on your behalf.

Special Orders

Special orders may require a deposit.

Order Discrepancies

Check all orders immediately upon receipt and contact us within 10 days on any discrepancies.

Returned Merchandise

Please call if you need to return an item. We accept returns under the following conditions:

1 - Call for return authorization.

2 - Item must be in good condition.

3 - Item must be returned within 30 days of receipt.

4 - Original receipt is required.

5 - In most cases a restocking fee of 20% will be charged. We cannot accept returns on hazardous materials.

Replacing Merchandise

When a situation occurs where Bee Equipment Ltd is shipping another product to you as a replacement for damaged or incorrect product, there will be an additional charge for the new product sent and a credit applied at time of the return of the incorrect product.


Bee Equipment Ltd will invoice all orders on the basis of prices in effect at the time of shipment. We reserve the right to change catalogue prices if we deem it necessary. Please feel free to confirm prices at any time. Bee Equipment Ltd is not responsible for typographical errors. All prices include VAT.


Our liability is limited to the purchase price paid for any item. We make no warranty or representation, express or implied except all products conform to the description provided by the manufacturer on sales literature or product labels.